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The record for every home

One home. One place for what happens next.

Keyhold keeps inquiries, leases, rent records, repairs, and messages connected to the home.

One Tuesday at Keyhold

One inquiry, from 9:12 AM to the record.

Four moments, in the order they actually happen. Keyhold does the gathering and drafting. The decision stays with you.

  1. Recorded

    Inquiry received

    An inquiry reaches the right home.

    Keyhold matched it to the right home and kept the original message.

  2. Draft ready

    Reply prepared

    A reply is prepared, not sent.

    Keyhold gathered the listing facts and drafted a clear next step.

  3. Needs you
    Waiting

    Human decision

    You review the actual decision.

    Only you can approve what leaves Keyhold.

  4. After approval
    Kept

    Record updated

    The approved reply joins the home.

    After approval, the sent reply and decision stay with the record.

One continuing record

The home record runs the length of the tenancy.

Five stages, one file. Each stage hands the next one everything it already knows.

  1. 01

    Inquiry

    Messages and replies stay on the home, in one thread, not in an inbox.

  2. 02

    Viewing

    Showings and follow-ups are logged as they happen.

  3. 03

    Lease

    Optional identity check, signature in three steps, and the executed copy files itself onto the record.

  4. 04

    Tenancy

    Rent is marked against the lease. Repairs are logged, assigned and closed in view of both sides. Notices are prepared before you decide to send them.

  5. 05

    Year end

    Rent totals, expenses by category and receipts are gathered per home for your accountant. Keyhold prepares the Tax support report (T776) and does not file taxes.

Privacy and trust

Records this personal are handled carefully.

Leases, identity checks and payment history sit in one place, so it matters who can open them and what leaves.

People see their own records

Residents see their own home, lease and payments, not anyone else’s.

Access is by invitation

Family and resident accounts are created by invite.

Nothing leaves without approval

Replies, leases and notices are reviewed before they go out.

Common questions

Questions people ask first.

Is Keyhold a property management company?

No. Keyhold is the record system our family uses to run its own rental homes. The decisions stay with the family.

Who can see my information as a resident?

You see your own home: your lease, your payment history and the requests you have opened. Nothing about other residents.

Does Keyhold file taxes?

No. Keyhold keeps the records your accountant needs to review.

How do notices like an N1 get sent?

You sign and serve each notice yourself. Keyhold prepares it on the record first.

From first question onward

Find a home and keep the details in one place.

Keyhold was built by a family that manages its own rentals. Money stays between tenant and landlord, while the lease, payments, repairs and messages stay with the home.

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