People see their own records
Residents see their own home, lease and payments, not anyone else’s.
The record for every home
Homes behind the record
Rent, availability and viewing details for each home. Photos live on the listing.
One Tuesday at Keyhold
Four moments, in the order they actually happen. Keyhold does the gathering and drafting. The decision stays with you.
Inquiry received
Keyhold matched it to the right home and kept the original message.
Reply prepared
Keyhold gathered the listing facts and drafted a clear next step.
Human decision
Only you can approve what leaves Keyhold.
Record updated
After approval, the sent reply and decision stay with the record.
One continuing record
Five stages, one file. Each stage hands the next one everything it already knows.
Messages and replies stay on the home, in one thread, not in an inbox.
Showings and follow-ups are logged as they happen.
Optional identity check, signature in three steps, and the executed copy files itself onto the record.
Rent is marked against the lease. Repairs are logged, assigned and closed in view of both sides. Notices are prepared before you decide to send them.
Rent totals, expenses by category and receipts are gathered per home for your accountant. Keyhold prepares the Tax support report (T776) and does not file taxes.
Privacy and trust
Leases, identity checks and payment history sit in one place, so it matters who can open them and what leaves.
Residents see their own home, lease and payments, not anyone else’s.
Family and resident accounts are created by invite.
Replies, leases and notices are reviewed before they go out.
Common questions
No. Keyhold is the record system our family uses to run its own rental homes. The decisions stay with the family.
You see your own home: your lease, your payment history and the requests you have opened. Nothing about other residents.
No. Keyhold keeps the records your accountant needs to review.
You sign and serve each notice yourself. Keyhold prepares it on the record first.
From first question onward
Keyhold was built by a family that manages its own rentals. Money stays between tenant and landlord, while the lease, payments, repairs and messages stay with the home.
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